Jason and Ashley created NTPC for franchisees because we knew there had to be a better way to manage store technology and prevent store outages. With over thirty years of combined Domino's experience, there was no one better to make it happen. All it took was a phone system and a new store build gone wrong, and as they say ... the rest is history!
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NTPC is the only Managed Service Provider for Domino's franchisees
We support over 200 stores in 11 DMA's and we can help you too!
#dominos4life
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Think of us as GlobalCare, GLS, and alllll other vendors in one. We resolve over 90% of your issues without a vendor and provide consolidated support to standardize procedures throughout your entire organization.
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To get started, you will select a Support Plan
You can pay per issue or you can choose fixed-cost support
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To take technology completely off your plate, you will need a Plus or Pro Plan with our LTE Backup Internet. This will ensure that we are in control of the store and if tech has been neglected over the years, you can choose to have a Site Assessment done too!
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NTPC is an approved vendor that does it all.
MEET OUR TEAM
NTPC is made of uncommonly honest people who will stop at nothing to solve your problems.
We are laser-focused on providing the best customer experience possible to fuel our mission.
"If you take care of the small things, the big things take care of themselves" - Emily Dickinson
SOME OF OUR PROJECTS
HELP DESK
FIXED-COST UNLIMITED SUPPORT THAT GOES BEYOND PULSE.
Our Help Desk doesn't just replace GlobalCare. We replace all vendors and are a single point of contact for your team. With over thirty years of Domino's experience, we have solutions for any problem your team could experience so trust us when we say that you are in good hands!
To get started, choose a Help Desk Plan and fill out our contact form. Get ready for everyone on your team to feel the difference, your office team included because we help with admin tasks! 🙌
HARDWARE
Question: How much time do you spend dealing with hardware issues in your stores? Are you spending hours dealing with store outages and incompatible equipment? You're not alone. It's a new age - welcome to the NTPC!
We know what works in your stores.
- Jason Radcliff, CEO
After troubleshooting, we'll let the caller and Supervisor know what their options are and if an order is approved, we'll configure and ship directly from our office in Denton, TX. And for the few things you must purchase from Domino's StoreTech, we can handle that for you too.
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SECURITY
NTPC Security provides the same technology (and more) that you know and love from other companies like ADT, Vivint, and Brinks without long-term contracts.
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Surveillance Systems
Smart Hubs & Alarms
Access Control
24/7 Emergency Monitoring
We specialize in multi-location security so you manage everything from one app. You can change your door codes, check the cameras, see when a store closed last night, and even unlock the door for an opening manager - all from your phone!
THE VALUE OF SINGLE-PLATFORM SOLUTIONS
CONNECTIVITY
"Connectivity" is anything in your store that's connected to the internet and managed by NTPC. If you want your store to stay online and be monitored by people who care, you're in the right place!
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More sales, non-existent outages, and an ecosystem of solutions created just for you!
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85%+ of your orders are credit cards. You cannot afford to spend three hours between GlobalCare, GLS, and the internet provider trying to figure out what's wrong. We monitor your stores in real-time and even know if OLO is manually turned off in OSIM. Our team is at your service!
GET STARTED!! 👇
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WE KEEP YOU PROTECTED & CONNECTED
DOMINOIDS SUPPORTING DOMINOIDS COAST TO COAST
EST 2018 -- A PEOPLE FIRST COMPANY
HOURS
SUPPORT - 9AM TO 12AM - SEVEN DAYS
SALES - 9AM TO 5PM - MON TO FRI
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LICENSE # B18872401 | 3401 E UNIVERSITY DR #106, DENTON, TX 76208
NTPC TECH SOLUTIONS, LLC © 2024 | ALL RIGHTS RESERVED.
