WELCOME TO THE MODERN WAY OF SUPPORTING DOMINO'S TECHNOLOGY.
NTPC is an MSP for Domino's Franchisees that keeps your stores online, saves you money, and eliminates your problems for good.
We support over 200 stores in 11 DMA's and we can help you too!
#dominos4life
HOW IT WORKS
NTPC is a corporate-approved third-party managed service provider.
Your team and your vendors report all technology requests to us, and we resolve it, contact a vendor, ship a replacement, or dispatch a technician.
During onboarding, you will tell us how you want us to handle certain issues, and we will involve Supervisors and Directors when we need approval.
We monitor OLO 24/7, take action on your behalf, and provide your backup internet to keep you online. We manage your company computers and email, and we support you remotely 9AM to 12AM seven days a week.
Our security options protect your team and your business with a less than 60-second emergency response time before authorities are dispatched.
When something breaks, we open warranty claims on your behalf or ship replacements straight to you. If you are building or need an installation, we will dispatch an onsite technician anywhere in the US.
The best part is you can get started today for only $99/store per period and you will never have to deal with GLS again. We do that for you! 😉
REAL GOOGLE REVIEWS
NTPC was created by uncommonly honest people who will stop at nothing to solve your problems.
We are laser-focused on providing the best customer experience possible to fuel our mission.
"If you take care of the small things, the big things take care of themselves" - Emily Dickinson
HELP DESK
FIXED-COST UNLIMITED SUPPORT THAT GOES BEYOND PULSE.
Our Help Desk doesn't just replace GlobalCare. We replace all vendors and are a single point of contact for your team. With over thirty years of Domino's experience, we have solutions for any problem your team could experience so trust us when we say that you are in good hands!
To get started, choose a Support Plan and fill out our contact form. Get ready for everyone on your team to feel the difference, your office team included because we help with admin tasks! 🙌
HARDWARE
Question: How much spillage is in your franchise? You know - the parts that someone ordered that didn't work and were never returned or the device that could have been RMA'd but was replaced instead... those are $300 to $600 mistakes and the list goes on! We solve the problem of spillage by providing all the hardware you need, except for StoreTech!
We know what works in your stores.
- Jason Radcliff, CEO
After troubleshooting, we'll let the caller and Supervisor know what their options are and if an order is approved, we'll configure and ship directly from our office in Denton, TX. And for the few things you must purchase from Domino's StoreTech, we can handle that for you too!
SECURITY
NTPC Security provides the same technology (and more) that you know and love from other companies like ADT, Vivint, and Brinks.
Surveillance Systems
Smart Hubs & Alarms
Access Control
24/7 Emergency Monitoring
We specialize in multi-location security so you manage everything from one app. You can change your door codes, check the cameras, see when a store closed last night, and even unlock the door for an opening manager - all from your phone!
THE VALUE OF SINGLE-PLATFORM SOLUTIONS
CONNECTIVITY
"Connectivity" is anything in your store that's connected to the internet and managed by NTPC. If you want your store to stay online and be monitored by people who care, you're in the right place!
More sales, non-existent outages, and an ecosystem of solutions created just for you!
85%+ of your orders are credit cards. You cannot afford to spend three hours between GlobalCare, GLS, and the internet provider trying to figure out what's wrong. We monitor your stores in real-time and even know if OLO is manually turned off in OSIM. Our team is at your service!
GET STARTED!! 👇
WE KEEP YOU PROTECTED & CONNECTED
DOMINOIDS SUPPORTING DOMINOIDS COAST TO COAST
EST 2018 -- A PEOPLE FIRST COMPANY
HOURS
SUPPORT - 9AM TO 12AM - SEVEN DAYS
SALES - 9AM TO 5PM - MON TO FRI
(CENTRAL TIME)
LICENSE # B18872401 | 3401 E UNIVERSITY DR #106, DENTON, TX 76208
NTPC TECH SOLUTIONS, LLC © 2024 | ALL RIGHTS RESERVED.