By providing your contact information to NTPC Tech Solutions, LLC, you expressly consent to receive emails, phone calls, text messages (SMS), and multimedia messages (MMS), collectively referred to as "Messaging" from us.
These messages may include responses to: contact forms, technical support, troubleshooting, service notifications, ticket updates, appointment reminders, account alerts, system outages, security notices, and other service-related communications. These forms of contact can be initiated by you or a team member at your company, and in some cases, we may initiate on your behalf for certain services.
What to Expect
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Message frequency varies based on your service activity
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Messages are sent Monday-Friday during office hours 9AM to 5PM (central)
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Messages for support are responded to Monday-Sunday during support hours 9AM to 12AM
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Emergency messages may be sent at any time
Your Email Rights
If you wish to no longer receive emails from us while enrolled in a plan, contact us and ask us to remove you as an alert recipient. This request is subject to approval by the primary contact.
Your Phone Rights
If you wish to no longer receive phone calls from our amazing team of humans, contact us and ask us to remove your phone number. This request is subject to approval by the primary contact.
Your SMS Rights
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Reply STOP to any message to opt-out immediately
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Reply HELP for assistance or contact us at +19405363643
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Standard message and data rates from your carrier may apply
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Consent is not required to purchase our services
Privacy & Security
We will not share your provided phone number(s) with third parties for marketing purposes. Your information is handled with respect and according to our Privacy Policy.
Support & Service Plans
By providing your phone number and email during onboarding or in your client portal, you acknowledge that you are the account holder or authorized user and consent to receive SMS communications on behalf of your organization.
Questions? Contact us
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